Price & Customer Service Policy

Service Policy

Our aim is to provide the highest quality customer service within Canada, and to treat customers and competitors alike, with respect, honesty and good humour. Whether your priority is competitive prices, exceptional customer service, extensive product knowledge, a wide range of stocked products, a realistic return policy or fast & reasonably priced shipping, we will do our best to provide it all from one proudly Canadian location.


Please let us know if any other Authorized Canadian online/retail dealer is offering GPS products for online purchase at lower bottom line prices, so we can offer you the best total deal on identical in stock items after shipping and taxes are taken into account.

To request a price match, please click here to send email with the URL of the Canadian Authorized Dealer web page where you found the lower priced in stock item offered for online purchase and we will match any regular price providing authenticity and availability can be verified.

• Compare the total price for your product. E.g. PST, other taxes, shipping (no PST in Alberta, our location. We do have to charge PST to BC customers and QST for QC customers).
• If quick shipment of your order is important, check whether an item is In stock against minor price differences at other stores. We have most products IN STOCK and ship fast.
• Note that Online auction confirmations of products from Garmin and other major manufacturers are not accepted for warranty verification, and Garmin will not replace missing components from any package purchased through an online auction.

NOTE: Our price match offer does not cover:

  • special orders
  • newly overhauled products
  • products in short supply or on backorder with our supplier
  • products advertised by non-Canadian dealers
  • products advertised by unauthorized dealers
  • products advertised by non-online/retail dealers

We may not be able to match clearance prices or those of goods being dumped on the local market, but we will attempt to match any genuine prices for identical items currently offered for online sale by retail dealers for in stock items.

In addition, if the price of an item drops from the date that it was purchased, regretfully we cannot provide a price match guarantee (price protection). This is because we already offer the lowest price possible on all our products. These prices fluctuate with market conditions from day to day, as well as we do not get advanced notice when suppliers change their prices.