ACR units are life saving devices.  They are held to the highest standard and ACR must follow strict regulations. All faulty ACR units must be returned to the manufacturer. If you are getting a red light instead of all greens, your unit is faulty. Please contact us for ACR’s return procedure. If you need a replacement unit right away you have to purchase a new unit. All units need to be inspected and resolved at ACR’s discretion.  If ACR deems the original unit faulty, you may receive a refund, a replacement unit or the unit will be repaired. If the ACR unit is not deemed faulty, it will be returned to you and ACR will charge for shipping and an inspection fee.

Q:  What is an EPIRB?

Emergency Position Indicating Radio Beacons (EPIRBs) are distress radio beacons that transmit location information about ships directly to Search and Rescue forces letting them know that the owner is in grave and imminent danger. Learn How A Rescue Works

Q: What is RLS or Return Link Service?

Return Link Service or RLS enables newly approved EPIRB, PLB, and ELT allowing for a confirmation signal (Example: blue light flashing or message if the beacon has a digital display) that the distress signal from the beacon has been received and localized by the Cospas-Sarsat system and forwarded to government authorities for action. It does NOT mean that a rescue has yet been organized/launched, only that the distress alert has been received and routed to the appropriate government agencies. The RLS confirmation signal or message should typically be received back to the RLS beacon between 10-20 minutes as Search and Rescue is working to facilitate your rescue.  Learn more about Return Link Service

Q: What is a GPIRB?

Some people call a GPS EPIRB or a GPS enabled Emergency Position Indicating Radio Beacon a GPIRB with the G simply identifying that the EPIRB has an internal GPS.

Q: Whats the difference between an AIS EPIRB and a traditional EPIRB?

AIS EPIRBs will offer both recreational and commercial users the extra reassurance that other nearby vessels equipped with an AIS Transceiver will be notified in an emergency, in addition to the beacon’s traditional capabilities to transmit a 406 MHz distress signal via the Cospas-Sarsat satellite system to contact global rescue services.  The addition of the AIS locating signal ensures a survivors immediate location will also be received by all vessels and aircraft equipped with AIS in the vicinity, enabling them to respond with immediate assistance, potentially ahead of Search and Rescue.

Q: What is NFC?

Near-field communication (NFC) is a short-range wireless connectivity technology that uses magnetic field induction to enable communication between devices when they’re touched together or brought within a few centimeters of each other.  The beacons data and activity is stored and when your phone is within range, the beacons NFC uses the phones power to push the data into your phone and into your Beacons Mobile App.

Q: Will 406 MHz beacons work anywhere in the world?

Yes, 406 MHz beacons can be used anywhere in the world, including at both poles, just remember that you need a clear view of the sky (they will not work in buildings or caves, etc.)

Q: Is there a subscription fee for beacon registration or rescue service?

Beacon registration is free, should you ever have to activate your beacon, rescue is free in most parts of the world.

Q: What is the difference between a Category I and a Category II EPIRB?

The difference is in how the EPIRB is deployed from the provided EPIRB bracket. A Category I beacon automatically deploys when a vessel sinks. The beacon floats free at a depth of 1.5 to 3.0m (4.9 to 13.1ft). The EPIRB can be manually activated while in its bracket or manually removed and activated. A Category II beacon is manually deployed. The EPIRB will automatically activate when removed from its bracket and comes in contact with water, or when it is still in its bracket but a person has lifted the switch to the activation position.

Both the Category 1 and Category 2 brackets will deactivate the EPIRBs water sensor feature so if the EPIRB should get wet while in the bracket, it will not cause a false alarm.  EPIRB water activation is only possible when the EPIRB has been removed from the bracket and gets wet.

Q: How do I register my beacon?

406 MHz Beacons must be registered with the National Authority of the country you live in.

In Canada, go to https://www.cbr-rcb.ca/cbr/ to register your beacon.

Q: Why is it so important for me to register my beacon?

Registering the EPIRB, ELT, or Personal Locator Beacon is required by law in the United States and most countries. Registering is very important because should your beacon ever be activated, it is how Search and Rescue Teams will know who you are, and contacts provided may be able to supply information about your specific travel plans. In the absence of this information, it may take longer for a search-and-rescue operation to begin.

Q: How do I know the beacon is working?

Perform a monthly self-test. If the test passes, the beacon is working. If self-test does not pass, take/send the beacon in for service.

If your EPIRB has NFC and the new ACR Mobile App, you can also view your EPIRBs detailed test results by scanning the NFC antenna and pulling the beacons data into your ACR Mobile App.

If you want to know that your beacon signal is reaching the satellite system and your signal is being received back down to earth please check out our advanced testing service called 406Link.com.

Q: How often should an EPIRB be tested?

The beacon owners manual recommends the frequency of these tests; typical advice is once a month and/or before extended trips. Advanced Satellite Testing can be performed using our new service called 406Link.com.
If your EPIRB has NFC and the new ACR Mobile App, you can also view your EPIRBs detailed test results by scanning the NFC antenna and pulling the beacons data into your ACR Mobile App.

Q: The date on my HydroFix™ Release Unit is not marked. What do I do?

The HydroFix should be marked by the owner at the time of installation with an indelible ink pen. The HydroFix Release Unit is good three years from the date of manufacture (which is imprinted on the bottom of the HydroFix?) or 2 years from the date of installation. See the example below: MFG.0622 means the HRU was made June (06) of 2022. Thus this unit will need to be replaced 2 years from the date installed or in June of 2024. HRU MFG Date

Q: How do I maintain an EPIRB?

Taking care of a beacon is quick and easy. Routine maintenance is part of having the beacon ready at all times. Follow the maintenance recommendations in the Owner’s Manual and be sure to regularly self test your beacon to ensure it is working properly.

Q: Can I use my 406 MHz beacons anywhere in the world?

You should check the local regulations of any place you plan to visit with your beacon, some countries require you to have a radio license and a few countries have restrictions on the use of beacons, however, if it’s a real emergency you should always activate your beacon.

Q: What is a UIN and where do I find it on the beacon so I can register my beacon?

A UIN or Unique Identifier Number that is programmed into each beacon at the factory. The UIN number consists of 15 digit series of letters and numbers that make up the unique identity of the beacon. The UIN is on a white label on the exterior of the beacon. The UIN is also referred to as the Hex ID.  If your EPIRB has NFC and the new ACR Mobile App, you can also get your UIN by scanning the NFC antenna and pulling the beacons data into your ACR Mobile App.

Q: How long doe EPIRBs last?

EPIRBs are required to transmit for a minimum of 48 hours continuously at -4°F (-20°C ) all the way up to +131°F (+55°C).