December
7, 2008. I can’t believe it! I live in the country
and to travel to a city to purchase a single item like a GPS doesn’t
make much sense; so….. I ordered the GPS on line on Saturday!
The following Monday (Basically One Day Later) I received a notice
in my country mailbox from the post office to come and pick up a parcel,
it was my GPS! Wow! That’s great service! Keep up
the great work; in today’s world, service doesn’t seem
to be a priority! Thanks -Elain
December
5, 2008. PS. I really like your service, and the way GPSCentral
staff treat people makes me feel valued. :-) This is my second purchase
from your company, and although I spend close to $30,000 in small
purchases from a variety of online sources every year, I have
to let you know that you have the most friendly staff I've encountered;
and they make GPSCentral tops in my list of suppliers. Unfortunately,
I mostly buy computer components, and GPS gear isn't a big part of
my sales. :-( Anyway, kudos to you and your staff. B.
December
5, 2008. Thank you Julia! Great service!
December
3, 2008. Your telephone sales staff was very helpful! Thanks!
December
2, 2008. Charlene, Thank you for your kind and efficient attention.
Enjoy the Holiday Season. -John
November
28, 2008. I just want to tell you that I've phoned your company
twice in the last three years. Both times, I got all the help I wanted
and it was delivered with a great attitude. It's the main reason we
bought a newer Garmin product. I had confidence that if I needed help
with it, I'd be able to get some. Thanks for the customer support.
Regards, -Tom
November
26, 2008. Hi there. I wanted to send an e-mail to
let you know I received phenomenal phone support from Julia. I
have recently purchased a GPS unit for my husband, and had so many
questions, that she answered for me. She is very knowledgeable,
and has helped me with my decisions. -Teresa
November
19, 2008. Hi there, Just a quick line to say that I received
my GPS promptly in good working order thank you. It is nice to have
a quick, smooth transaction. You also acted efficiently in reworking
my address to include the reference number I requested. Result: one
happy customer. Thanks again. Kind Regards -Simon
November
17, 2008. Thanks for the Rocket Express treatment. -
mike
November
7, 2008. This order is a direct result of the excellent
customer service provided by Gil Grandahl. Thanks!
November
6, 2008. Thank you for your help today! Great
customer service. -Scott
November
3, 2008. Thanks for the excellent service. Received all
orders very quickly and your telephone staff is first rate. GPS
Central will be my gps store. -Frank, Chilliwack, BC.
October
31, 2008. hello, just a quick note in regards to the Colorado...
however, to be honest, I really didn't like it from the start. perhaps
I have not spent enough time with it...comments as follows:
- I
can't get it to show more tracks on the screen then the one I am
navigating, unlike my etrex and 276 it only shows the one track,
very inconvenient when not be able to view all tracks
at one glance
- the
one track that is shows is highlighted, this high light makes that
actual track appear very wide as compared to the traditional "bread
crumbs" other garmin models. I use the track as a "safe
zone" not just a general direction to follow
- a
co-worker tell me his unit when plugged into 12V power point shows
a "connected" message on the screen
that's blocks the display. not handy when using in a vehicle
- although the
etrex series leads the way in simplicity of use, the Colorado is
awkward even compared to our 276C
for what its worth...thats what us guys up north think.
October
30, 2008. Good Morning,
Just a note to thank you for the for superb service I received on my
recent orders .Well handled and promptly delivered.Regards,
-Peter
October
30, 2008. Thanks very much [Julia] for making my first time
purchasing from GPS Central an easy and stress free experience. You
made it easy to do business with. You were very patient as I asked
a lot of questions. I will definitively be a return customer in the
future.Thanks again.-Laverne
October
29, 2008. What is your position on the new
legislation in Ontario that prohibits the use of hand held GPS in
cars?? - Serge
Our
position has always been: we do not suggest you set addresses or
punch buttons on these devices while driving. The Ontario legislation
will prohibit the devices to be 'in hand,' which is similar to our
position. Like with cell phones, a driver should pull over to input
an address destination or check his/her whereabouts visually on a GPS
screen display.
There
are some grey areas. For instance, if the GPS is mounted on the dash
or windshield, it can be 'used'. What this means is that the unit
guides the driver by giving electronic voice instructions. We have
found that this function increases driver awareness - of the road,
locale, conditions, speed limit or school zone postings, depending
on the model. I don't know what to call this effect, but it's like
bio-feedback for athletes. It increases a driver's awareness of the
ongoing process of driving, road conditions and the surroundings (environmental
context).
SO, if
GPS is used properly (and legally now, in Ontario), it can be a useful
(we'd say, positive) technological tool for navigating your car.
If used improperly, it can be a dangerous distraction.
October
22, 2008. I received this GPS approx. 1/3 hour
ago. Service from payment to delivery was excellent. Thanks for
the service! -Sandy
October
15, 2008. Hi George, I'd like to thank you so very much
for your kindness and generosity. Your donations are greatly appreciated.
If you have any business cards, brochures or anything of the sort,
feel free to send them along too and we'll be sure to hand them out
to everyone in attendance. Also, we will post a link to your website
under our sponsors list on the event page. As I'm sure many pictures
will be taken at our event, I'll be sure to send you some of the best
ones! - John [Halloween
Geocaching event on November 1, the Muggle Monster Mega
Mash, GC1G632 on https://www.geocaching.com/.]
October
6, 2008. I would like to thank the sales and shipping team
at GPS Central for filling and shipping my order on such short notice. After
failed order attempts earlier in the day due to issues with my Paypal
account (an outdated expiry date on my credit card) and my internet
service (a power failure), I was doubtful that your team would be able
to process and ship my purchase on the same day, given the order wasn't
processed until after 2pm MT. After the "glitches" were
corrected, I called your service team to see if same day shipping was
possible, and I was assured that every effort would be made to ship
immediately upon receiving the order. You did it! Thank
you for your efficiency and excellent service! As long as Fedex
does its job, I will be taking my new GPS with me on my wilderness
trip on Wednesday night. I will certainly buy again from GPS Central
!! -David, ON
September
23, 2008. Dear Sir or Madame: Once again I am blown away
by your excellent service. You guys are the greatest. I just received
my third Quest in the mail. (I had the first 2 stolen) As usual you
came thru quickly and accurately. At
a time when I am rarely satisfied with other businesses service,
you guys always come through like super stars. Thanks for every
thing. Thanks for helping me chose the right GPS for me. I did
much researched. You gave me real, informed,
critiques on the units I was interested in, no other website did that. I
sent you E-mails with questions, and received quick informative answers. Thanks you
for honestly telling me if a particular unit was reliable or not before
I purchased. Thank you for all my orders being shipped
quickly, securely and correctly. Thank you for the great prices.
Twice now I've bought refurbishes and been very pleased. No quirks.
I even took a chance twice and ordered out of stock items and still
received my order within a week. Thank you for the
free travel bug, drink-cozy and patch. I only wish the rest of
my consumer life could be so easy. You should all be very proud. I
always tell all my friends to shop here. -Kenneth, Red Deer, Alberta
Sept
22, 2008. Item arrived safe and sound and on time!! Thank
you. -Wayne
September
15, 2008. Man you guys rock. I ordered a Garmin 76csx on Friday & it's
just arrived (monday morning in Auckland, New Zealand!). Even with the
courier fee you're way cheaper than the cheapest local price here & delivered
Canada to NZ quicker than I could get it sent
locally too. I'll be raving to everyone how good your service is that's
for sure. Cheers,
Malcolm, New Zealand
September
15, 2008. Received the goods today just in time for my trip
starting at 7am tomorrow - Thanks so much! -Bob
September
12, 2008. Thank you. Package arrived today. Great service!
-Pete
September
8, 2008. Good morning Charlene,
The clip unexpectedly arrived a day early (ExpressPost is so much faster
than Puro across Canada, it's incredible) and my gps can now be attached
to a car.
I cannot thank you enough for acting so fast. Ready to hit the beaches
of L.A. now. This travel will be a breeze!
It was a pleasure working with you and GPS Central and I look forward
for my next GPS purchases.
September
8, 2008. Hi Roxie, I just want to let you
know that the Cache and Release event went very well! A total of 58
caches were hidden within 10 km of city limits! The hunt was a hoot,
I encountered many geocachers on the trails! Then, we all met for a
bite and a beverage and prize distribution. The stories everyone had
to tell were terrifically entertaining! However, the main reason I
am writing is to thank you and GPSCentral again for the wonderful prizes,
they were very well received by the crowd! I also want to mention that
everyone was made aware of GPSCentral's contribution of prizes and
was thanked explicitly at the event. It was appreciated by all! Everyone
had such a great time that by the end of the event, people started
asking when the next Cache and Release will take place. I told them
that I am hoping to hold another one in March, same rules, different
flavour (cold, snow, ice, long darkness vs. swamps, bugs, longer days).
GPSCentral has been a great sponsor of many Calgary area events, I
hope that it can continue doing so. I will contact you or George in
the winter to see if another contribution can be made again. Thanks again,
the geocaching community appreciates it very much! -
Kenny
September
5, 2008. Hi Julia, Thanks for taking care of the order for me. I did
talk to my friend from search and rescue and he is going to buy the
5 watt gps off of me, so you can cancel the RMA. I had also talked
to a guy from Discovery GPS and he said he had a 5 watt as well, and
that when Garmin runs out of the 2 watt they fill their backorders
with the 5 watt. That must be what happened here. Anyway THANKS again
for you help and quick action on my
orders your customer service is great and I would recommend people
to deal with your Company. Thanks, Arnie
August 28, 2008. Hi.
I want to say thank for the fast delivery, it’s appreciate. I
receive it, this morning at 10. My friends will be advise about your
site. Thank again -Michel
August
22, 2008. Recently I bought 2 gps, 1 gps support and software.
It was a pleasure to deal with a company as professional as yours. The
delivery took place exactly on time and determined the products were
as presented.
Thanks to the entire team for your great customer service. -
A satisfied customer
July
30, 2008. Just
wanted to tell you that I had a great experience ordering my sonocaddie
from you. By letting me know everything from receiving my order to
processing my order to shipping my order,not to mention shipping
with fedex where I could track my order every step of the
way.It really took away any of the anxiety I have had ordering
online at other retailers.But the best thing was the price which
was $50 less than anywhere else including ebay[where I've had my
worst experiences online].All this AND a Canadian company!Good
job! Regards -Brent
July
29, 2008. Just wanted to tell you that I had a great experience ordering
my sonocaddie from you.By letting me know everything from receiving
my order to processing my order to shipping my order,not to mention
shipping with fedex where I could track my order every step of the way.It
really took away any of the anxiety I have had ordering online at other
retailers.But the best thing was the price which was $50 less than
anywhere else including ebay[where I've had my worst experiences online].All
this AND a Canadian company!Good job! Regards -Brent
July
25, 2008. Hi George, Thanks again to GPS Central for donating prizes to Calgary's first Cache and Release event that occurred back in March. The event went very well, and the prizes were very well received by the community. The first prize, given for most hides placed for the event, was the IQue 300 donated by GPS Central. Due to the success of the first event, I have been asked by many to organize a sequel event. I have decided to put on a summer edition of the event on the last weekend of August. - Kenny
July
14, 2008. Hello George! Thank you so much for the generous
items for the Family Geocaching event. It was very, very well attended
and both sessions were completely full! i was surprised to see a
GPS in the box you sent over and can't thank you enough for such
an amazing item to draw for. I collected e-mails of the families
and will draw the winner.
Here are a few photos from the event - I wanted to take more photos,
but was busy teaching! The photos you see are the morning class, there
were just as many in the evening class. https://gallery.me.com/bergdoll#100208 Regards,
Frank
June 22, 2008. I did
receive the cable just before I leave for my trip.
Thanks for the really fast shipping.
Cable work just perfect.
Very good service, will recommend you. -
Vincent
June 20, 2008. Received my GPS today.
Thanks for the great service!
Cheers!
June 17, 2008. Hi! Just a quick note to thank you for the
fast delivery and great personal service. I recently purchased a Garmin
Legend HCx and enjoy it for boating and biking. Thanks!
June
13, 2008. I
came into your store in the afternoon to get some help to down load
a new map into my Garman GPS. Unfortunately the staff member told
me that they did not want to help me. I explain that I had just bought
this unit two months ago. I was then told that that was my problem
and that all they wanted to do was sell product and that if I had
any issues to contact Garman at their web site and not to bother
coming to your store. -Dale
June 10, 2008. Excellent Roxie and monica!! The units and
swag have arrived. I can't thank you enough for getting on board with
us. The sponsors section of our website will be up shortly, from which
there is a special page for GPS Central and a link through to your website.
You can look forward to receiving updates from me as we approach our
launch date.As well, please check https://aboveandbeyondcanada.com often
for updates. All the best! -Benjamin
June
2, 2008. Please
take me off your contact/mailing list. My experience with your customer
support was not a happy or pleasant one and I hope to never again
do business with your company. - N. Chong
June 2, 2008. Just checked out the Terry
Fox Tour of Hope [see Community]; and then
some of the other events/groups you have sponsored. You
are awesome! I
am proud to have done business with your company! -Pryna (Lacombe,
AB)
May 30, 2008. I’ve just received the covers for my Zumo 550 – quick
response to my email of last week. The added gifts (hat – t-shirt)
were an unexpected surprise, many thanks. Outstanding customer
service! -Brian (Victoria BC)
May 26, 2008. Just
a quick note to say that I was very impressed with your service. Not only were you one of the first suppliers to have
this watch in stock but the fact that I was able to order in the morning
and receive it in the afternoon in the time for the week-end was very
pleasing. I shall certainly be recommending your site to fellow
GPS enthusiasts!
Thanks,
Stephen
May 22, 2008. Hi Julia, Thanks for your prompt reply. I have been dealing
with GPS Central for several yrs and always feel very well taken care
of... Later: Like I said to you I always find GPS Central a very customer
oriented operation. Not only did you make a sale today you made a loyal
customer. Thanks. [Re Croatia maps].. -Rick
May
15, 2008. Received items yesterday. Thank you
for your fantastic service. -Barry
May
15, 2008. Already done and GPS unit arrived the next day.
Please pass along to your staff that the service was second
to none. My order was placed just after 3pm and
the unit arrived before 11am the next day. Unbelievable. Warmest
Regards, Dave
May 1, 2008
thanks! you guys are awesome!! -Chip (Toronto)
April
28, 2008. Received the TomTom GO 920 charger in today's mail. Thanks
-- great service! -
Carl
April
23, 2008.•••• I
will ring a differrent bell today because I was pretty much disapointed
this week. I ordered a GPS Sunday whith GPS Central, not because
of their prices that are better in some other stores but because
of their offers. Indeed, when you bought some models, they offered
a $100 rebate on a very interesting navigation kit. And that was
unbeatable anywhere. But, Monday I received an unsigned, blunt e-mail
saying they were out of stock and could not get the nav. kit anymore.
No word of appologies, no replacement
product offer, nothing. I called to have the great pleasure of talking
to a machine to which I asked to cancel my order. In that they were
efficient, a couple of hours later, I received yet another unsigned
blunt e-mail saying my order had indeed been cancelled. Sorry guys
that is NOT what I consider good customer service. -René
April
14, 2008. Thanks Holly - Please pass on my appreciation for
keeping the price where it was - I was expecting an email telling me
that it was going to be more money. I've dealt with you guys a few times
and always been impressed. A Canadian company I'm proud to be a
customer of - many thanks and keep up the great work. Cheers, Jonathon
Apr
10, 2008. Hi George, I just wanted to say thank you, and
make sure that the other two orders that were put through in your
order system will be refunded to my mastercard, if they havent yet
(they take a while to process, just wanted to be sure you've started
that process :). Thanks for taking the time to correct the issues
with my order, and you are welcome to post this email in whole or
in part on your site as customer feedback. T hank you very much for
the fantastic service, I will gladly recommend your store to anyone
who is looking for GPS products. The turnaround time was less than
24 hours, and I'm 2000kms away, which is truly amazing. Have
a good day, Justin M. Hunt
April
4, 2008. The electronic receipt is a nice touch,
thanks again! - Owen
March
31 2008. Just a note to thank you for your prompt service,
I appreciate it. It was a pleasure dealing with your company. -David
March
31 2008. Just a quick note to follow up on my last email. The
GPS arrived at noon today. Canada post is a tad slow in logging
information into the system. Thank you very much, we look forward to
using the new GPS Colorado. -Heather, Comox BC
March
28 2008. I just received my first order and I have to say
that your service is terrific. I ordered online a GPS from Costco
a few weeks ago and I will never do that again. Not only did it take
two weeks to get it, but they would not reply to any of my emails
asking for a delivery date. Sad part is your price is even lower.
Your latest news letter is great,
I am sending it to all my buddies. Keep up the good work !!! regards,
Ben
Thank you for the extra large mouse pad, too, I have a little more comfort now when I type and click, and it helps relieve some of the pain from my carpal tunnel syndrome. I appreciate your 'sacrafice' and want to let you know how much it really does help! Your assistance today has helped make my gps so much easier to use, as I purchased mine from the bargain finder and its mount was broken. I will surely be by for the friction base unit (please email me cost etc) and see you soon! -Martin
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